This year we’re delighted to offer you exclusive early access to our all-new, reimagined Winter Wonderland - it's three times as big, 100% more immersive, and a squillion times more magical than ever before.
Climb aboard the magic of Wookey's Winter Wonderland on selected dates from 21 November to 24 December 2026.
For many families, Wookey’s Winter Wonderland is a cherished Christmas tradition.
In 2026, we’re transforming that experience completely - with a new location, a fully redesigned journey, and an extraordinary new way to meet Father Christmas.
Taking place from weekends from 21 November to 15 December then daily from 19 December - 24 December 2026, this year’s event has been created to deliver more magic, and more unforgettable moments from the very start of your visit.
This year, the magic begins long before you reach Santa. It's not only in an entirely different location, we’ve completely transformed the journey providing you with unforgettable moments at every turn.
Your festive journey begins deep within an enchanted forest…
There, you’ll board the Wookey Express - a magical NEW 4D adventure that transports you to a snow-covered world beyond.
At the end of your journey, Santa awaits, ready to greet you in his grotto, before a visit to his busy toy factory, where every child can choose a special gift.
At the heart of this year’s experience is the Wookey Express - a truly special centrepiece and unlike anything seen before at Wookey Hole.
Step aboard and begin your journey together, as up to 24 passengers (including wheelchair users) take their seats for this exclusive experience.
As the train sets off, you’ll travel through a breathtaking, snow-covered world brought vividly to life with immersive 4D effects, motion and magical visuals - creating a journey that feels truly unforgettable from the moment it begins.
This state-of-the-art experience has been engineered by specialist partners in Germany, combining precision engineering with world-class entertainment design.
The magic continues as children meet Father Christmas in his grotto.
Every child will receive:
• A personal visit with Santa
• A special gift
• The opportunity to choose their very own toy in Santa’s Toy Factory
All included in your ticket price.
Your Winter Wonderland experience doesn’t stop there.
Enjoy a full festive day out with:
• Spectacular cave projections bringing Christmas stories to life underground
• Thousands of twinkling lights illuminating the world-famous caves
• A Christmas-themed circus show from the Wookey Hole Circus School
• A festive film in the 4D cinema.
• Access to the entire Wookey Hole attraction throughout your visit
Director Willie Ramsay explains:
“Winter Wonderland is one of the most magical times at Wookey Hole, and every year we sell out. This year we wanted to completely refresh the experience to bring even more joy to families.
From the moment you arrive, you're drawn into a world of wonder. The journey has been carefully designed so that every moment feels like part of the experience, with the story unfolding around you as you move through it.
With over £200,000 invested and a brand new concept built from the ground up, we believe this will once again place Wookey Hole among the very best Christmas experiences in the South West.”
Blending enchantment, festive cheer, and unforgettable moments, Wookey’s Winter Wonderland 2026 promises:
• A longer, more immersive journey
• Cutting-edge new experiences
• Magical moments for all ages
• Memories that will last a lifetime
Make this Christmas one to remember with the ultimate festive family sleepover.
Take your Winter Wonderland adventure to the next level with an exclusive after-hours experience available only to Magical Sleepover guests. Once the attraction closes for the day, the magic continues with a premium Father Christmas encounter, the enchanting Wookey Express 4D adventure, a festive carvery dinner, family entertainment, bedtime stories with Mother Christmas, overnight accommodation, breakfast, gifts, keepsakes, and so much more.
Including admission to Winter Wonderland and Wookey Hole's attractions, this limited-capacity experience offers families the chance to enjoy an unforgettable Christmas celebration packed with magical moments from start to finish.
Available on 5th & 12th December only. Book now to secure your place.
Find out more hereAll experiences are included within the ticket price.
👉 Early booking is strongly recommended as this event sells out every year.
Secure your place at one of the South West’s next must-book Christmas experiences.
Due to the number of steps and uneven surfaces small children need to be carried through the caves. You are welcome to use your buggy everywhere else on site. Please note you are unable to leave any buggy at the cave entrance. There is a buggy store in the Ice Cream Parlour during busy periods and behind the Gift Shop when the Ice Cream Parlour is closed.
Yes, the caves will still be open and very safe. We control the flow of water through the caves.
Unfortunately not. The site is unsuitable for dogs (except Guide and Assistance Dogs). There are plenty of places to walk your dog nearby. Please do not be surprised or offended to be asked to see proof of eligibility for your assistance dog. Before you visit, please read the guidance on bringing your assistance dog to Wookey Hole on our Accessibility Page: https://www.wookey.co.uk/accessibility.
The cave tour lasts for approximately 40 minutes. During busy periods the Caves may be operated on a free flow system. We’ll place Guides in the Caves to answer your questions.
As the caves are naturally wet and the floor can be uneven in places, we recommend sensible footwear. We would not recommend flip-flops, high heels or bare feet.
Tesco vouchers can be used as full or part payment against the standard admission cost. We cannot give any change and no other discounts, offers or vouchers may be used at the same time as the Days Out tokens. Tesco vouchers cannot be used for selected special events. It is always better to check than to be disappointed on the day.
Yes, we have a very large, free car park on-site. However, no overnight camping is permitted.
We have a 400 seater restaurant that serves hot and cold food. There is a refreshments hut in the valley once you have exited the caves and an ice cream parlour which are open during peak times. The peak season is February half term, and weekends and school holidays from April to October.
There is also plenty of indoor and outdoor picnic space.
Wookey Hole is 2 miles from the city of Wells, and 20 miles from Bath (A39), Bristol (A37) and Weston-super-Mare (A371). From M5 Exit junction 22 North or South. For Satellite Navigation users our postcode is BA5 1BA.
Most visitors spend half to a full day at Wookey Hole depending on how long they spend in areas like the soft play and museum.
Yes, you will be given stickers when buying your tickets and these will allow you to re-enter at any time during the day.
Yes, all attractions are included within the one ticket price.
The admission cost includes entrance into all attractions including the Adventure Golf. Please check seasonal availability on things like ‘Meet the Witch’ and Circus Shows. There are a number of vintage penny machines and additional rides in the Mill where there is a small cost to play/ride.
Wookey Hole is pleased to support local charities and schools within the postcode areas BA5, BA4, BS, and TA. To ensure we can validate your donation request, we kindly ask that all enquiries be submitted in writing on official letterheaded paper from your Charity or School. Due to the high volume of requests we receive, we are only able to assist those within our local area.
Additionally, we will only be able to consider your request if it is accompanied by a stamped, addressed envelope. We appreciate your understanding and look forward to hearing from you.
The Manager
Wookey Hole Ltd
Wookey Hole
Wells
Somerset
BA5 1BB
We are happy to work with social media influencers where they are a good fit for our social media. All requests must be emailed to [email protected] for consideration.
Gift vouchers are available here if you would like to treat your loved ones to a day trip to Wookey Hole or a Wild Wookey adventure.
Please see our Wookey Hole Caves and Mill Access Statement: www.wookey.co.uk/accessibility
Wookey Hole offers a 15% discount to members of the NHS, Teachers, Police, Fire Service, and the forces on standard day tickets to Wookey Hole for an individual and up to three guests (four in total). Find out more about this offer on our website here.
Wookey Hole is proud to participate in the Blue Peter Badge Scheme. Find out more here on our website.
We do not currently offer EV charging on site, but we are two miles from Wells, where there are a number of fast-charging stations. We hope to have charging points added in the near future.
Our cave projections tell the story of Wookey Hole using light projections and sound.
Our circus shows are full of energy, with fantastic performers, lively music, and exciting lighting effects that help bring the show to life.
If a member of your group is sensitive to sound, they're very welcome to bring their own ear defenders so everyone can enjoy the performance comfortably.
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