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Winter Wonderland

A Magical Christmas Adventure For The Whole Family

Step into an enchanting festive world where magical moments, unforgettable family memories and Christmas wonder await around every corner.

Journey through a brand-new immersive Christmas experience, climb aboard the magical Wookey Express, meet Father Christmas and visit Santa's Toy Factory before enjoying even more festive adventures throughout Wookey Hole.

Whether it's your first family Christmas tradition or one you return to year after year, Winter Wonderland is where the magic of Christmas comes to life.

Selected dates from 21 November to 24 December 2026

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Wookey's Winter Wonderland Elves

More Than a Santa Visit

This isn't just a trip to see Father Christmas. It's a fully immersive Christmas adventure where festive storytelling, magical moments and family fun come together to create unforgettable memories.

Step into a world transformed for the season, board the magical Wookey Express, meet Father Christmas and discover the wonder of Santa's Toy Factory, all before enjoying even more festive adventures throughout Wookey Hole.

From excited little faces to shared family moments, every part of Winter Wonderland has been designed to capture the magic of Christmas and make memories you'll treasure long after the festive season ends.

Winter Wonderland At A Glance

Looking for one of the most magical Christmas experiences in Somerset?

Wookey's Winter Wonderland combines an immersive festive adventure, a magical meeting with Father Christmas, seasonal entertainment and a full day of family fun, all included in one unforgettable Christmas experience.

Every ticket includes:

  • Entry to Winter Wonderland
  • The brand-new Wookey Express 4D adventure
  • Meeting Father Christmas
  • A gift from Santa's Toy Factory
  • Christmas Cave illuminations
  • Festive entertainment
  • Access to Wookey Hole attractions
  • A full day of adventure and family fun

Everything is included in one ticket price. No hidden extras, just a magical Christmas day out for the whole family.

It's perfect for families looking for a Christmas day out in Somerset, a Santa experience near Bristol, or a magical festive adventure for children of all ages.

Conductor - Wookey's Winter Wonderland

Step Into An Enchanted Christmas World

The adventure begins the moment you arrive.

Leave the everyday behind and step into a festive world filled with twinkling lights, seasonal surprises and Christmas wonder around every corner. As excitement builds, you'll journey through a beautifully transformed Winter Wonderland where the spirit of Christmas comes to life for the whole family.

Board The Magical Wookey Express

All aboard!

Your festive adventure continues as you take your seat on the brand-new Wookey Express, an exclusive 4D experience unlike anything you've seen before.

Accommodating up to 24 passengers, including wheelchair users, the Wookey Express transports families through a spectacular snow-covered world brought to life with breathtaking visuals, motion effects and festive surprises. As the journey unfolds, you'll travel through enchanting winter landscapes where every twist and turn reveals a new moment of Christmas wonder.

It's a truly unforgettable experience that sets the stage for the magic still to come.

Wookey's Winter Wonderland elves train

The Wookey Express - a brand new 4D adventure

At the heart of this year’s experience is the Wookey Express - a truly special centrepiece and unlike anything seen before at Wookey Hole.

Step aboard and begin your journey together, as up to 24 passengers (including wheelchair users) take their seats for this exclusive experience.

As the train sets off, you’ll travel through a breathtaking, snow-covered world brought vividly to life with immersive 4D effects, motion and magical visuals - creating a journey that feels truly unforgettable from the moment it begins.

This state-of-the-art experience has been engineered by specialist partners in Germany, combining precision engineering with world-class entertainment design.

Wookey's Winter Wonderland Santa's grotto

Meet Santa & visit the toy factory

The magic continues as children meet Father Christmas in his grotto. 

Every child will receive: 

• A personal visit with Santa 
• A special gift 
• The opportunity to choose their very own toy in Santa’s Toy Factory 

All included in your ticket price. 

Even more Christmas magic to discover

Your Winter Wonderland experience doesn’t stop there. 

Enjoy a full festive day out with: 

• Spectacular cave projections bringing Christmas stories to life underground 
• Thousands of twinkling lights illuminating the world-famous caves  
• The Magical Journey circus show by the Wookey Hole Circus 
• A festive film in the 4D cinema.
• Access to the entire Wookey Hole attraction throughout your visit 

A Christmas experience to remember

Blending enchantment, festive cheer, and unforgettable moments, Wookey’s Winter Wonderland 2026 promises: 

• A longer, more immersive journey 
• Cutting-edge new experiences 
• Magical moments for all ages 
• Memories that will last a lifetime

Tickets & Pricing

Winter Wonderland

PRICE FROM
£26.99
Child Ticket
BOOK TICKETS
What You Get:
  • ✅ All experiences are included in your ticket price

Winter Wonderland

PRICE FROM
£28.99
Adult
BOOK TICKETS
What You Get:
  • ✅ All experiences are included in your ticket price

Winter Wonderland

PRICE FROM
£24.99
Seniors
BOOK TICKETS
What You Get:
  • ✅ All experiences are included in your ticket price
Winter Wonderland

Winter Wonderland

PRICE FROM
£7.50
Infants (Under 3's)
BOOK TICKETS
What You Get:
  • ✅ All experiences are included in your ticket price
Wookey Hole Hotel Santa Staycation

Stay a Little Longer This Christmas

Turn your Winter Wonderland visit into a magical festive getaway with a Santa Staycation at Wookey Hole Hotel. Enjoy a cosy family stay, breakfast and tickets to Wookey Hole’s Christmas Experience, including festive cave lights, Santa and his elves, a Christmas circus show and more. Packages start from just £194 for a family of four.

Discover Our Santa Staycation Package
Winter Wonderland Magical Sleepover

Two Exclusive Magical Sleepover Experiences

Make this Christmas one to remember with the ultimate festive family sleepover.

On 5th & 12th December ONLY, take your Winter Wonderland adventure to the next level with an exclusive after-hours experience available only to Magical Sleepover guests. Once the attraction closes for the day, the magic continues with a premium Father Christmas encounter, the enchanting Wookey Express 4D adventure, a festive carvery dinner, family entertainment, bedtime stories with Mother Christmas, overnight accommodation, breakfast, gifts, keepsakes, and so much more.

Including admission to Winter Wonderland and Wookey Hole's attractions, this limited-capacity experience offers families the chance to enjoy an unforgettable Christmas celebration packed with magical moments from start to finish.

Last rooms remaining - Book now to secure your place.

Find out more here

Due to the number of steps and uneven surfaces small children need to be carried through the caves. You are welcome to use your buggy everywhere else on site. Please note you are unable to leave any buggy at the cave entrance. There is a buggy store in the Ice Cream Parlour during busy periods and behind the Gift Shop when the Ice Cream Parlour is closed.

Yes, the caves will still be open and very safe. We control the flow of water through the caves.

Unfortunately not. The site is unsuitable for dogs (except Guide and Assistance Dogs). There are plenty of places to walk your dog nearby. Please do not be surprised or offended to be asked to see proof of eligibility for your assistance dog. Before you visit, please read the guidance on bringing your assistance dog to Wookey Hole on our Accessibility Page: https://www.wookey.co.uk/accessibility.

The cave tour lasts for approximately 40 minutes. During busy periods the Caves may be operated on a free flow system. We’ll place Guides in the Caves to answer your questions.

As the caves are naturally wet and the floor can be uneven in places, we recommend sensible footwear. We would not recommend flip-flops, high heels or bare feet.

Tesco vouchers can be used as full or part payment against the standard admission cost. We cannot give any change and no other discounts, offers or vouchers may be used at the same time as the Days Out tokens. Tesco vouchers cannot be used for selected special events. It is always better to check than to be disappointed on the day.
 

Yes, we have a very large, free car park on-site. However, no overnight camping is permitted.

We have a 400 seater restaurant that serves hot and cold food. There is a refreshments hut in the valley once you have exited the caves and an ice cream parlour which are open during peak times. The peak season is February half term, and weekends and school holidays from April to October.

There is also plenty of indoor and outdoor picnic space.

Wookey Hole is 2 miles from the city of Wells, and 20 miles from Bath (A39), Bristol (A37) and Weston-super-Mare (A371). From M5 Exit junction 22 North or South. For Satellite Navigation users our postcode is BA5 1BA.
 

Most visitors spend half to a full day at Wookey Hole depending on how long they spend in areas like the soft play and museum.

Yes, you will be given stickers when buying your tickets and these will allow you to re-enter  at any time during the day.

Yes, all attractions are included within the one ticket price.

The admission cost includes entrance into all attractions including the Adventure Golf. Please check seasonal availability on things like ‘Meet the Witch’ and Circus Shows. There are a number of vintage penny machines and additional rides in the Mill where there is a small cost to play/ride.

Wookey Hole is pleased to support local charities and schools within the postcode areas BA5, BA4, BS, and TA. To ensure we can validate your donation request, we kindly ask that all enquiries be submitted in writing on official letterheaded paper from your Charity or School. Due to the high volume of requests we receive, we are only able to assist those within our local area.

Additionally, we will only be able to consider your request if it is accompanied by a stamped, addressed envelope. We appreciate your understanding and look forward to hearing from you.

The Manager
Wookey Hole Ltd
Wookey Hole
Wells
Somerset
BA5 1BB

We are happy to work with social media influencers where they are a good fit for our social media. All requests must be emailed to [email protected] for consideration.

Gift vouchers are available here if you would like to treat your loved ones to a day trip to Wookey Hole or a Wild Wookey adventure.

Please see our Wookey Hole Caves and Mill Access Statement: www.wookey.co.uk/accessibility

Wookey Hole offers a 15% discount to members of the NHS, Teachers, Police, Fire Service, and the forces on standard day tickets to Wookey Hole for an individual and up to three guests (four in total). Find out more about this offer on our website here.

 

Wookey Hole is proud to participate in the Blue Peter Badge Scheme. Find out more here on our website.

We do not currently offer EV charging on site, but we are two miles from Wells, where there are a number of fast-charging stations. We hope to have charging points added in the near future.

Our cave projections tell the story of Wookey Hole using light projections and sound.

Our circus shows are full of energy, with fantastic performers, lively music, and exciting lighting effects that help bring the show to life.

If a member of your group is sensitive to sound, they're very welcome to bring their own ear defenders so everyone can enjoy the performance comfortably.

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