Can we take buggies into the Caves?

Due to the number of steps and uneven surfaces small children need to be carried through the caves. You are welcome to use your buggy everywhere else on site. Please note you are unable to leave any buggy at the cave entrance. There is a buggy store in the Ice Cream Parlour during busy periods and behind the Gift Shop when the Ice Cream Parlour is closed.

If there has been heavy rainfall will the caves still be open?

Yes, the caves will still be open and very safe. We control the flow of water through the caves.

Are dogs allowed into Wookey Hole?

Unfortunately not. The site is unsuitable for dogs (except Guide and Assistance Dogs). There are plenty of places to walk your dog nearby. Please do not be surprised or offended to be asked to see proof of eligibility for your assistance dog. Before you visit, please read the guidance on bringing your assistance dog to Wookey Hole on our Accessibility Page: https://www.wookey.co.uk/accessibility.

How long does the tour around the Caves last?

The cave tour lasts for approximately 40 minutes. During busy periods the Caves may be operated on a free flow system. We’ll place Guides in the Caves to answer your questions.

What kind of shoes do you need to visit the Caves?

As the caves are naturally wet and the floor can be uneven in places, we recommend sensible footwear. We would not recommend flip-flops, high heels or bare feet.

Can we use our Tesco Clubcard vouchers at Wookey Hole?

Tesco vouchers can be used as full or part payment against the standard admission cost. We cannot give any change and no other discounts, offers or vouchers may be used at the same time as the Days Out tokens. Tesco vouchers cannot be used for selected special events. It is always better to check than to be disappointed on the day.

Do you have car parking facilities for camper vans or coaches?

Yes, we have a very large, free car park on-site. However no over night camping is permitted.

Do you have restaurant/picnic facilities at Wookey Hole?

We have a 400 seater restaurant that serves hot and cold food. There is a refreshments hut in the valley once you have exited the caves and an ice cream parlour which are open during peak times. The peak season is February half term, and weekends and school holidays from April to October. There is also plenty of indoor and outdoor picnic space.

Where are you located?

Wookey Hole is 2 miles from the city of Wells, and 20 miles from Bath (A39), Bristol (A37) and Weston-super-Mare (A371). From M5 Exit junction 22 North or South. For Satellite Navigation users our postcode is BA5 1BA.

How long do we expect to be on site?

Most visitors spend half to a full day at Wookey Hole depending on how long they spend in areas like the soft play and museum.

Can we re-enter the attractions after we have gone back to the car?

Yes, you will be given stickers when buying your tickets and these will allow you to re-enter at any time during the day.

Do we still have to pay the full price if we are not visiting the caves?

Yes, all attractions are included within the one ticket price.

Does the ticket include everything on site?

The admission cost includes entrance into all attractions including the Adventure Golf. Please check seasonal availability on things like ‘Meet the Witch’ and Circus Shows. There are a number of vintage penny machines and additional rides in the Mill where there is a small cost to play/ride.

Do you give away tickets for charity raffles?

Wookey Hole is pleased to support local charities and schools within the postcode areas BA5, BA4, BS, and TA. To ensure we can validate your donation request, we kindly ask that all enquiries be submitted in writing on official letterheaded paper from your Charity or School. Due to the high volume of requests we receive, we are only able to assist those within our local area. Additionally, we will only be able to consider your request if it is accompanied by a stamped, addressed envelope. We appreciate your understanding and look forward to hearing from you.

What is your address?

The Manager Wookey Hole Ltd Wookey Hole Wells Somerset BA5 1BB

Do you work with social media influencers?

We are happy to work with social media influencers where they are a good fit for our social media. All requests must be emailed to karen@wookey.co.uk for consideration.

Can I buy gift vouchers for Wookey Hole?

Gift vouchers are available here if you would like to treat your loved ones to a day trip to Wookey Hole or a Wild Wookey adventure.

Are all the attractions accessible?

Please see our Wookey Hole Caves and Mill Access Statement: www.wookey.co.uk/accessibility

Do you offer a Blue Light Card discount?

Wookey Hole offers a 15% discount to members of the NHS, Teachers Police, Fire Service, and Forces on standard day tickets to Wookey Hole for the individual and up to three guests (four in total). Find out more about this offer on our website here.

Do you accept Blue Peter Badges?

Wookey Hole is proud to participate in the Blue Peter Badge Scheme. Find out more here on our website.

Do you have EV charging points?

We do not currently offer EV charging on site, but we are two miles from Wells where they are a number of fast charging stations. We hope to have charging points added in the near future.

Are there any loud noises or flashing lights that I need to be aware of?

Our cave projections tell the story of Wookey Hole using light projections and sound. Our circus shows are full of energy, with fantastic performers, lively music, and exciting lighting effects that help bring the show to life. If a member of your group is sensitive to sound, they're very welcome to bring their own ear defenders so everyone can enjoy the performance comfortably.

The Home of Halloween

Britain's Most Magical Halloween Adventure

3 October to 1 November 2026

Calling all witches, wizards, vampires and little monsters!

As autumn darkness creeps across the Mendip Hills, something magical awakens beneath Wookey Hole...

This October, step into one of Somerset's most spellbinding family Halloween adventures, where ancient caves, glowing pumpkins and the legendary Witch of Wookey Hole are waiting to cast their spell.

Come dressed in your favourite Halloween costume and meet the Witch herself for a magical photo opportunity. Every young witch, wizard, monster or superhero who visits in fancy dress will be entered into our daily prize draw for the chance to win a year-long Wookey Hole Membership, (which includes entry to our brand-new Winter Wonderland experience this Christmas).

Explore spectacular cave projections that bring the story of the Witch of Wookey Hole to life, follow our mysterious pumpkin trail, enjoy the frightfully fun Monster's Ball Circus Show, tackle Monster Golf and discover a whole day of Halloween-themed family fun included in your ticket.

Halloween activities run on selected weekends from 3 October, then daily from 24 October to 1 November throughout the school holidays, making Wookey Hole the perfect Halloween day out for families visiting from Somerset, Bristol, Bath and beyond.