Ready for a magical journey?

At Wookey Hole, adventure and discovery await you at every turn! Join us as a member and dive into exclusive benefits designed just for you!

Here’s why you should join today

Unlimited Access

Visit Wookey Hole whenever you like! Enjoy unlimited entry to our incredible attractions, from the stunning caves to thrilling soft play and adventure golf.

Your membership unlocks a year of fun for everyone.

Get first dibs on Santa slots during our Winter Wonderland Event

Your membership includes one visit to see Santa before Christmas! And unlimited visits after Christmas to enjoy the magical cave lights and the spectacular Christmas show as many times as you would like.

Plus you’ll get to choose your Santa slot ahead of tickets going on public sale.

Exclusive Discounts

Be in the know! Enjoy 10% off on event tickets, purchases from the Gift Shop, and food and drink*. Just show your membership card at checkout!

Plus you can enjoy early access to Wookey Hole evening events and get a 10% discount on tickets for shows like Magique & Comedy Cavern.

*excluding alcohol

Share the adventure!

Enjoy an automatic 10% discount on day tickets for friends and family (excluding Winter Wonderland) when you’re with them.

Don’t wait—join the Wookey Hole family today and unlock a year’s worth of adventures!

Annual Membership FAQ

A: If you have visited Wookey Hole for the day and want to come back for more we can deduct the price of your admission ticket from the cost of your membership on a like-for-like basis. This can only be done on the day of purchase.

A: Absolutely. Simply enter your Gift Voucher code at the online check out or at the till at Wookey Hole.

A: A membership is personalised to the individual and cannot be transferred or resold for any reason.

A: Our current membership structure allows individuals to choose options that best suit their personal needs. This means members can tailor their experience based on their interests and how often they visit, rather than being restricted to a fixed family package.

A: For purchases at Wookey Hole, simply present your membership card to benefit from your 10% discount on food, drink and shop purchases.

You can buy tickets at the door for friends and family and benefit from a 10% discount on day tickets (excluding Winter Wonderland tickets). You will be asked to show your membership card for your guests to qualify for the discount.

We’ll email you about events like Comedy Cavern and Magique, with discount codes you can use.

A: We will write to you to advise you when your membership is up for renewal. It will not renew automatically.

A: Contact us via email at witch@wookey.co.uk or write to us at: Customer Care, Wookey Hole, Wells, Somerset, BA5 1BB. An admin fee of £10 will apply for all replacement cards.

By becoming a member of Wookey Hole, you agree to Wookey Hole using your details to manage your membership and provide you with membership services. This includes sending you ‘service messages’ (by post, email, or phone) to inform you of any changes to your membership, renewal reminders, or if your membership has recently lapsed. These service messages are essential for managing your membership, and you cannot opt out of receiving them.

Wookey Hole may also send you updates via email, sharing relevant news, events, special offers, and other services related to membership. You can manage your communication preferences or unsubscribe from these marketing emails at any time by following the instructions provided in our communications.

You can update your communication preferences at any time or unsubscribe from marketing mails or email updates by following the instructions in the messages you receive from us (e.g. via email or post).

TERMS OF SERVICE

A valid Wookey Hole Ltd membership allows the person whose name is registered on the
membership to access Wookey Hole during the usual operational hours, valid for a period of 12 months from the issue date.

Members are required to keep and maintain their membership cards, which must be shown on arrival each visit.

Wookey Hole Ltd reserves the discretionary right to include additional exceptions on certain dates at any given time. Information on any such dates will be updated on wookey.co.uk
A membership is personalized and exclusive to the person named on it and cannot be transferred for any reason. The membership is not for resale.

Members are required to present their membership card upon each visit. If a member fails to bring their card, they may be required to pay the standard admission fee, which is not subject to refund.

Wookey Hole Ltd has the authority to cancel or refuse the renewal of a membership at its discretion.

Replacement of a lost membership card will cost an additional fee of £10 per card. Lost cards can only be replaced in person at Wookey Hole.

Members may have to pay additional fees for some special events beyond their membership cost.

Member visits are limited to one Winter Wonderland visit per member, per year.
Children (3-15 years) must be under the supervision of a responsible adult at all times, aged 18 years or older.

Offers and discounts associated with the membership cannot be combined with any other
promotional offer or deal.

The purchase of a membership is a final sale and cannot be refunded.

Wookey Hole Ltd has the right to make changes to operational hours, prices, events, and services, withdraw any attraction, or close to the public without prior notice.
Entry is governed by the standard terms of service. Operating days and hours may change
throughout the year. Please check our opening dates and hours before you plan your visit.

Members are entitled to the following discounts (members and membership cards must be present during any transaction):
10% Discount off Retail and Catering purchases (excluding alcohol sales)
10% Discount off event tickets (Magique / Comedy Night etc)
10% Discount for additional guests visiting with an annual pass holder