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Q:
Can we take buggies/pushchairs into the Caves?
A: Due
to the number of steps and uneven terrain, buggies and small
children need to be carried through the caves; you are welcome
to use your buggy/pushchair everywhere else on site. We do
hire out light weight buggies that are easy to carry around
the caves and can be used everywhere else on site – to hire
these please ask at the ticket desk on arrival (£10 refundable
deposit required)
Q:
If we have experienced heavy rain fall, will the caves still
be open or will they be flooded?
A: We
are able to control the flow of water through the caves. Flooding
is extremely rare and has only happened once in the past 10
years.
Q:
Are Dogs allowed into the Attraction?
A: No,
the site is unsuitable for dogs (Except Guide Dogs), there
are however scenic walks and areas to visit with your dog
around the local village.
Q:
How long does the tour around the Caves last?
A: The
cave tour last for approximately 35 minutes.
Q:
Can we use our Tesco clubcard deals tokens at Wookey Hole?
A: Tesco
Deals Tokens can be used as full or part payment against the
standard admission cost, we cannot give any change and no
discount vouchers may be used with the Deals Tokens. (Tesco
vouchers cannot be used for special events e.g. Santaland
and Fright Nights)
Q:
Do you have car parking facilities for Camper Vans?
A: Yes,
we have a very large on site car park which is free of charge.
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Q:
Do you have a restaurant on site?
A: Yes,
we have a 400 seater restaurant that serves Hot and Cold food
– hot food service finishes at 3pm.
Q:
Where are you located?
A: Wookey
Hole is 2 miles from the city of Wells, and 20 miles from
Bath (A39), Bristol (A37) and Weston-super-Mare (A371). From
M5 Exit junction 22 North or South.
For Satellite
Navigation users our postcode is BA5 1BA.
To
see a map please click here
Q:
How long do we expect to be on site?
A: Most
visitors spend half a day at Wookey Hole.
Q:
Can we re-enter the Mill and attractions after we have gone
back to the car?
A: Yes,
you will be given stickers when purchasing your tickets and
these will allow you to re-enter the mill and valley at any
time during the day.
Q:
Can you use any vouchers against the Family Ticket price?
A: No,
the family ticket is already a discounted price and is only
applicable to adults and children.
Q:
Do we still have to pay the full price if we are not visiting
the caves?
A: Yes.
The only exception to this is disabled persons who are physically
unable to visit the caves in which case half price tickets
will apply to the Mill and Valley.
Q: Does the ticket include
everything on site?
A: The admission cost includes
entrance into all attractions except the Pirate Island Adventure
Golf as this is a separate attraction.
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