Waiting Staff – Wookey Hole Hotel

We are looking for part and full-time waiting staff to join our friendly, professional team to deliver exceptional customer service to guests at the Wookey Hole Hotel, part of our busy visitor attraction and Resort.

Part-time and full-time positions available
Some split shifts (breakfast and evening meal)

We are looking for professional Waiting Staff to serve meals and drinks to guests in our Hotel.

Role includes:

Showing guests to their seats and present our menu options
Advise on the best food and drink choices for each customer and answer questions
Take orders and deliver them to the table efficiently and accurately
Attend to the tables and ensure a high cleanliness standard
Deliver final bill and accept payment
Work with other staff as a team
Deliver outstanding customer service

Requirements:

Proven experience as a waiting staff member
Ability to build relationships with colleagues and customers and ensure mutual satisfaction
Working knowledge of cash register and any ordering information system
Outstanding people skills
Patient and friendly with demonstrated experience in problem solving
Good physical condition

Must be flexible and have the capability to wait in all areas of the business (Hotel, Attraction Restaurant, Functions, Bucklegrove Holiday Park) if required.

To apply please contact Lynn Moore – Catering Manager
lynn@wookey.co.uk
07789038995 between 10am & 4pm

Back to top